Editorial Complaints Policy

Editorial Complaints Policy

At Nightingale CBD, we strive to ensure that our editorial content is accurate, unbiased, and based on reliable sources. We take all complaints seriously and aim to address them promptly and fairly. If you have a complaint about any of our editorial content, please follow the process outlined below.

Submitting a Complaint

To submit a complaint, please send an email to [email protected]. Your email should include:

Your name and contact information (email address and phone number)
The date of the article in question
The title and author of the article
The specific details of your complaint, including the sections of the article that you believe are inaccurate, biased, or not based on reliable sources

Our Response

Once we receive your complaint, we will acknowledge receipt of it within 2 business days. We will then review your complaint and investigate the matter thoroughly. Depending on the nature of your complaint, we may consult with our editorial team, fact-checkers, or external sources.

We will respond to your complaint within 4 business days of acknowledging receipt of it. Our response will outline our findings and any actions we have taken or plan to take as a result of your complaint.

If we determine that the article in question contains errors or inaccuracies, we will issue a correction or clarification, as appropriate. We may also remove the article from our website if it contains serious errors or inaccuracies.

If you are not satisfied with our response, you may escalate your complaint to the Independent Press Standards Organisation (IPSO). IPSO is an independent body that regulates the UK’s newspaper and magazine industry. Their contact details are:

Independent Press Standards Organisation
c/o Halton House, 20-23 Holborn, London EC1N 2JD
Email: [email protected]
Phone: 0300 123 2220

Please note that IPSO will only consider complaints that have already been through our internal complaints process.

We take editorial complaints seriously and are committed to ensuring the accuracy and reliability of our content. Thank you for helping us to maintain the highest standards of journalism.